Zenbe Count Confusion

I’ve managed to convert most of my “life tracking” to digital systems — address book, calendar (that was a big hurdle), etc. But list-making is an ongoing struggle. I blame it on the inadequacies of available tools, but at the end of the day, I find that I’m more likely to actually get things done when I write them out by hand. Of course, it’s still beneficial to have master to-do lists (for tasks, errands, etc., but especially for long-term projects, “someday” tasks, and “don’t forget this” lists). I used Backback for awhile, and I still use my Backpack for other things, but without iPhone integration, it doesn’t cut it for daily list making. I’ve gone back and forth on Zenbe Lists, but over the last several weeks, Zenbe and I have gotten into a good rhythm. However, I’ve had constant confusion on my list counts, and today I finally figured out why. In the iPhone app, the task count shown for each list is displayed as completed of total — i.e. 4/5, where 4 tasks are done. From the web, the task count is incomplete of total — i.e. 1/5, where 1 task is not done. The best part: I cannot find a single place on the Zenbe website to submit a support ticket, a feature suggestion, or, well, any kind of correspondence. I can understand not wanting to do costly and time-consuming support for a free product, but shouldn’t there be some method of contact?